Blogs or Expert Columns
How AI powers B2B online customer experience and sales
Originally Posted Here Building out your data infrastructure? Why a data culture must come first At a time when pandemic-stressed B2B companies need to develop better customer experience, marketing and service, artificial intelligence technology can play a crucial role, Aparajeeta Das of ClouDhiti writes. COVID-19 has thrown business as usual out of the window for B2B companies across industries. Given the transition to online-only commerce for millions of organizations, it’s more important than ever for your digital presence and customer experience to be seamless. This is where artificial intelligence [...]
Building out your data infrastructure? Why a data culture must come first
Originally Posted Here Building out your data infrastructure? Why a data culture must come first As businesses increasingly see the benefits of data-related investments and projects among their industry peers, it can be tempting for them to dive head-first into building out their data infrastructure with new analytics tools. However, embarking on a data journey is not as straightforward as simply making the purchase and sitting back to watch the rewards roll in. Optimizing the way your company leverages data requires a strong data culture, across all teams. In [...]
We must move away from ‘cookie-cutter’ chatbots
Originally Posted Here We must move away from ‘cookie-cutter’ chatbots Bad chatbots don’t sit well with customers, but ‘intelligent’ ones can be highly effective. It’s no secret that when chatbots are bad, they’re really bad. There’s nothing worse than trying to convey your needs and problems in a chat box, only to be met with irrelevant automated responses. Even entities such as CNN and the Wall Street Journal have struggled to build bots that could understand simple unsubscribe requests from their users. CNN’s bot only understood the request when [...]
Top 15 Big Data Development Companies In India & USA | 2020
Originally Posted Here Top 15 Big Data Development Companies In India & USA | 2020 2020’s New Buzz Word is undeniable “Big Data Technology”. 2019 was a significant year across the big data arena. As the year started with Cloudera and Hortonworks merger, there has been a massive upsurge in Big Data landscape across the globe, with firms flocking to harness the advantages and importance of Big Data Development solutions and it’s an arrangement for the business success. The Big Data industry worth is predicted at $189 billion, almost [...]
The 4 Roles Your Chief Data Officer Must Play
Originally Posted Here The 4 Roles Your Chief Data Officer Must Play Although chief data officer (CDO) is becoming a more common C-suite title, the role—not unlike data— is continuing to evolve and grow. “There are multiple skill sets that the CDO needs to develop,” said Dr. Richard Y. Wang, executive managing director of the Institute for Chief Data Officers at the University of Arkansas at Little Rock. They should be tech savvy, customer-driven, security conscious, visionary, and a change-manager, he noted. While understanding business and technology, and how [...]
How AI-powered Surveys Can Boost HR Insights and Employee Experience
Originally Posted Here How AI-powered Surveys Can Boost HR Insights and Employee Experience Gone are the days of standardized engagement surveys and lackluster action on employee responses. AI can help HR professionals send the right survey questions to employees at the right time, and provide actionable insights on the next steps, writes DJ Das, founder and CEO of ThirdEye Data. The HR industry was no stranger to digital transformation and AI adoption even prior to the pandemic. However, with the advent of mass work-from-home policies – many of which [...]
Cognitive Technologies for The Next Generation of Chatbots
Originally Posted Here COGNITIVE TECHNOLOGIES FOR THE NEXT GENERATION OF CHATBOTS We are all familiar with the experience of getting nowhere with a rudimentary chatbot that only understands simple requests sent in clear and formal language. And when it doesn’t understand, it responds with unhelpful irrelevant messages and ends up transferring the customer through to a human operator, having wasted everyone’s time. These types of interactions can be frustrating and misleading, and are enough to put site visitors off for good. In fact, studies show that 73% of users [...]
How to choose and deploy industry-specific AI models
Originally Posted Here How to choose and deploy industry-specific AI models As artificial intelligence becomes more advanced, previously cutting-edge — but generic — AI models are becoming commonplace, such as Google Cloud’s Vision AI or Amazon Rekognition. While effective in some use cases, these solutions do not suit industry-specific needs right out of the box. Organizations that seek the most accurate results from their AI projects will simply have to turn to industry-specific models. Any team looking to expand its AI capabilities should first apply its data and use [...]
AI Should Augment Human Intelligence, Not Replace It
In an economy where data is changing how companies create value — and compete — experts predict that using artificial intelligence (AI) at a larger scale will add as much as $15.7 trillion to the global economy by 2030. As AI is changing how companies work, many believe that who does this work will change, too — and that organizations will begin to replace human employees with intelligent machines. This is already happening: intelligent systems are displacing humans in manufacturing, service delivery, recruitment, and the financial industry, consequently moving human workers towards lower-paid jobs or making them unemployed. This trend has led [...]
Bots For Banking: How Smart Chatbots Can Secure Data And Combat Fraud
We are living in an age where convenience, speed, and efficiency are king. So, unsurprisingly, chatbots have taken reign as the preferred method of customer service for many -- not least fast-paced professionals that don’t have the time to sit through automated messages or wait on hold for a human operator. In fact, 69 percent of consumers prefer chatbots for quick communication with brands, and Gartner predicted that by 2020, 85 percent of engagement with businesses will be conducted without the consumer ever interacting with another human being. There’s few places that AI-powered chatbots have more potential than in the financial sector. Many of the [...]
Credit Risk Modeling Using Machine Learning Approach (Part 1)
Credit Risk Modeling Using Machine Learning Approach (Part 1) In this post, we will demonstrate a machine learning approach for modeling credit risk in the peer-to-peer (P2P) lending domain. This is a two-part series of credit risk modeling. In this part, we will discuss the basics of credit risk modeling, about P2P lending platform, the dataset used and, exploratory data analysis. APPLICATION OF MACHINE LEARNING IN CREDIT RISK MODELING Credit risk modeling is a technique used by creditors for identifying the level of credit risk linked with the borrowers. Now, the question comes WHAT IS [...]
Learning Solutions for the US market – through SiyonaTech
Learning Solutions for the US market - through SiyonaTech The Learning solutions market continues to expand as organizations look to leverage their most important resources – their people – through the right knowledge and skills to maintain a competitive advantage. There is greater interest in Digital Learning solutions as it allows companies to reach their audiences more efficiently and cost-effectively than traditional means of learning. The Covid situation has helped highlight and accelerates the adoption of Digital Learning as it’s currently the only way for companies to skill their populations working from home. But just providing digital learning is not [...]
ThirdEye Data Becomes a Three Times Clutch Global Award Leader
ThirdEye Data Becomes a Three-Times Clutch Global Award Leader! In this advanced world dominated by technology, Artificial Intelligence (AI) has been playing a key role in the progression of automation in almost all aspects of everyday life, both for enterprises and consumers. The coming together of technologies like Cloud Computing and Big Data with AI and Machine Learning (ML) is the driving force for this rapid pace of automations. AI has been efficiently accomplishing mundane, day-to-day tasks more than humans and has even learned to adapt to more complex orders. This breakthrough is crucial to its development and it will [...]
We Love You – Our Customers
Thank You All For This Year 2020 The Covid Pandemic has put the entire world in an unprecedented challenge. Business losses and unemployment ambushed the year. Unknown facts about the virus left many people in the dilemma of what’s best and what’s not. Before anyone could figure out millions of lives across the world were already lost. In such a tumultuous world, business losses were inevitable. But we stood our ground! ThirdEye is lucky to be a survivor! We are extremely thankful to our Fortune 500 customers who helped us to keep going in such trying times. Our customers [...]
Top Chatbot Development Frameworks You Should Know – Exploring Open Source Solutions (Part 2)
Top Chatbot Development Frameworks You Should Know – Exploring Open Source Solutions (Part 2) It is second part of “Top Chatbot Development Frameworks You Should Know” in which we have discussed about top paid chatbot frameworks and highlight their pros and cons. In this post, we will discuss best available open source chatbot frameworks by highlight their pros and cons and in the end compare them with paid solutions and suggest you which framework is best for what scenario. Below is the summarized details of best open source chatbot development frameworks. Top Open Source Chatbot Frameworks Comparison [...]
Top Chatbot Development Frameworks You Should Know – Exploring Paid Solutions (Part 1)
Top Chatbot Development Frameworks You Should Know – Exploring Paid Solutions (Part 1) - Updated 2023 Chatbots are automated systems for replicating human behavior during communication through text or voice chats. Generally, businesses get lots of customer requests and queries on a daily basis, and handling all of them at once is a tedious task. So, for handling such a huge amount of requests on a daily basis chatbot is a viable option. Nowadays, many companies are deploying chatbots on their websites to communicate with their customers on a real-time basis. One of the quote regarding future prospects [...]
Leveraging Predictive Analytics to Prevent Crime
Leveraging Predictive Analytics to Prevent Crime In the past few years, an increasing number of police forces around the world have adopted AI-driven software that uses data to guide their decision-making. This involves police departments analyzing historic data to predict in what geographic areas there is an increased chance of criminal activity so that they can readjust their resource allocations accordingly and prevent crime. Safera is a crime analytics & predictions platform which law enforcement and public safety agencies around the world rely on to detect, analyze, and predict crime. ThirdEye Data is now looking for worldwide partners to [...]
Chatbots at the front line of online therapy – PODCAST
Chatbots at the front line of online therapy – PODCAST Loneliness and isolation is a topic we have covered before on the show, however, given these difficult times, it is now more important than ever to discuss as a society. With everything that has happened this year, many of us can understand what it feels like to be alone, isolated, or even just depressed. But sometimes a simple conversation with someone to discuss how we are feeling can make all the difference. Many of us have probably interacted with chatbots, perhaps even without knowing, when interacting with businesses, but what [...]
Safera – Crime Analytics & Predictions Platform
ClouDhiti, ThirdEye's sister company, is proud to announce the launch of Safera - a Crime Analytics & Predictions Platform. Law Enforcement and Public Safety Agencies around the world can rely on Safera to detect, analyze, and predict crime. The Safera Platform is based on open source technologies and can be hosted on any public or private cloud. It leverages any cloud platform to scale vertically and horizontally. Safera is customizable and extensible to meet the needs of specific use cases of any law enforcement agencies. This makes it future-proof since lessons learned, patterns detected, and observations made for one [...]
Semantic Search with Pre Trained Neural Transformer Model using Document, Sentence and Token Level Embedding
Semantic Search with Pre Trained Neural Transformer Model using Document, Sentence and Token Level Embedding Some time ago I worked on an enterprise search project, where we were tasked to improve the performance of an enterprise Solr search deployment. We recommended various improvements based on classic NLP techniques. One of the items on the agenda was deep learning language model based semantic search. Unfortunately we never got that to it because of time and budgetary constraints. Recently I got a chance to experiment with BERT pre trained Transformer model for semantic search. I experimented with various similarity algorithms for [...]
Predicting Covid-19 Viral Infections using Contact Data with LSTM Neural Network
With Covid-19 ravaging the world, a lot of people are exploring ways AI and ML can help in combating the virus spread and infection. Viruses like Covid-19 is a complex socio-economic and public health problem and the solutions cut across many disciplines. In this post, the focus is on a very specific problem related to testing. Typical testing policies like testing en masse or testing whoever wants to get tested are not very effective. Wouldn’t it be great if we could predict the probability of viral infection for anyone based on recent contact history and then use the result [...]
Syra AI Chatbots for Shopify Store Owners
ThirdEye is pleased to announce that Syra AI Chatbot, a product by ClouDhiti, has been released with new features that help Shopify store owners to know and grow their business. And best of all, it's been offered for FREE for all Shopify store owners. Promote Store Discounts Automatically & contextually promote currently running discounts to your store visitors, right when they are browsing. Syra AI chatbot pops up automatically as and when they land on a product page that has a discount, with the discount code and a link to directly buy that product. Guaranteed Higher Sales! [...]
5 Stars Feedback from Our Customer – That’s what we live for!
ThirdEye Data is highly thankful to all our clients giving us valuable feedback that has over the years helped us grow and improvise new ideas. "Their work made team members more aware of the importance of data and how it can make a difference for our company." from Steve Eriksen, CTO, Brave Thinking Institute - words like this are always encouraging for ThirdEye. We are putting in more and more efforts to make things perfect for our clients. Read on Clutch Another wonderful review gifted by our satisfied client is - “They were aligned with the objectives [...]
VERIFIED REVIEW – Analysis Reporting for Business Coaching Service Provider
BACKGROUND Introduce your business and what you do there. I am the CTO of the Brave Thinking Institute. We do personal development coach training, and also advise on how to improve one’s business and life. OPPORTUNITY / CHALLENGE What challenges were you trying to address with ThirdEye Data? We wanted to create analysis reporting for our company. SOLUTION What was the scope of their involvement? We wanted to create a way to synthesize data so that we could calculate the profitability of each event we host. They put together a complete overview of what resources we would need, timelines, [...]
